# Reward Policy

This policy aims to provide a clear understanding of how Intract distributes rewards for Web3 quests.

1. **What types of rewards can I get on completing Intract quests?**

   You can be awarded with XPs, project tokens, stables, NFTs , secret code & white list rewards on Intract (decided by the partner project). Intract may additionally give out surprise "loot box" rewards.

2. **What are the possible eligibility criteria projects can set on Intract to define winners?** 

   Partner projects can choose between first come first serve (FCFS), lucky draw or unlimited reward criteria when setting up quests. 

3. **Will the rewards be directly claimable on the Intract platform always?**

   Depends on the quest & the partner project. But we are setting up processes to **ensure most rewards get distributed directly** on the Intract app. The following type of quests may not directly disburse rewards on Intract app:

   1. Quests with tasks requiring manual admin approval (screen shots etc.)
   2. Quests with tasks where projects define custom leaderboard (basis their platform data ) 
   3. Quests where the partner project has decided to distribute reward manually via their community channels or via [Intract discord server](https://link.intract.io/pFEcxW)

4. **How are lucky draw winners selected?**

   We have currently set up an off chain random picker algorithm to decide quest winners in case of lucky draw. Here are a few additional salient details:

   1. Every user who completed the quest is entered into the lucky draw
   2. We are using a thoroughly randomised logic in line with standardised sampling methods ([learn more](https://www.mongodb.com/docs/compass/current/sampling/)).
   3. In case rewards are being distributed manually in our server & one winner has left the server,  a second random picking is executed using the same logic to ensure only the connected users are in the selection.
   4. Principles of the Raffle System:
      * Equal opportunity for every participant
      * Designed to scale effortlessly as the user base grows
      * Ensures unbiased selection through:
        * Regular quality audits of our code
        * Continuous monitoring to prevent unintended biases

5. **I am facing some issues wrt to my reward. What to do next?**

   Apologies for the inconvenience! Please raise a ticket through our website chat bot for quick resolution.

6. **What are some of the proposed future upgrades to make reward distribution fairer & more transparent?**
   1. **Platform-driven Direct Distribution:**
      1. Collaborating with communities to allow more rewards to be disbursed directly via Intract.
   2. **Innovative Ideas:**
      1. **Loot Boxes**: These are instant redemption boxes containing rewards that users can open upon completing quests & achievements (unlike traditional raffles where users have to wait for campaign to end & get rewarded).
      2. **Upgraded Bot Detection:** Implementing a robust bot & sybil detection system (basis their questing & on chain behaviour) to weed out bot actors when picking winners.
      3. **Platform chatbots**: Resolving reward related queries right from the web app (no need of discord tickets).